Privacy

We want you to buy with confidence and guarantee that your information will not be sold to third parties but will be used solely by our company. All payment information submitted to Becky Kelso remains secure.

Payments

We accept Visa, Mastercard, America Express, wire transfer or check (orders paid via check will not be placed until check has cleared).

Shipping

When in stock, items will ship via UPS 2nd day usually one week from order date. All our items are hand crafted and therefore not produced beforehand. We ship worldwide, prices vary by location.

Cancellations

You may cancel an order provided it has not entered our production system. If it has, a partial refund may be made depending how far along the order is. This will be decided on a case by case basis.

Returns

No exchange or return on rings or special orders. All other merchandise may be returned within 14 days of receipt in its original condition for exchange. No refunds on shipping costs.

Taxes

All applicable taxes will be charged for orders within California.

Guarantee

We utilize the finest materials and employ quality local labor for the assembly and manufacturing of our jewelry. We guarantee that our pieces are manufactured with care, are carefully inspected and are free from known defects. We will, without labor or material charges, repair or replace any defective pieces we see fit and deemed to have been defective as a result of manufacturing, for a period of one year from the date of purchase. Proof of purchase must accompany items being returned for warranty work. Shipping charges may apply. Please contact us for a return autorization. Please clearly label packages as follows when returning for repair:

BECKY KELSO / REPAIR
3232 FREI ROAD
SEBASTOPOL, CALIFORNIA 95472